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Voice Over IP

From small businesses to large enterprises, companies are utilizing the power of VoIP (Voice over Internet Protocol) to their advantages. VoIP integrates into your current internet connection, offering clear audio as well as video conferencing capabilities. While offering all the same features as analog systems, VoIP comes integrated with features that phone companies charge premium for. These features are but not limited to: caller ID, call waiting, call transferring/holding. More advanced features include barge/monitor/whisper allowing a supervisor to have full control over any phone call.

With browser integration and phone applications available you can stay on top of business calls and important conferences from the comfort of anywhere with an internet connection. Offering bundles suited to meet the needs of companies of different shapes and sizes, you will find a plan that meets your price range yet exceeds your expectations.

Many companies are skeptical of making the change to VoIP, fearing a long procedure and other complications. Our experienced team of engineers and technicians are trained and certified in VoIP installation and maintenance making your transition as short and smooth as possible. With knowledge and experience in network setup and maintenance, our team can guide you into developing a reliable and secure internet connection so you may enjoy all the features of your new VoIP system.

With the capability of integrating older devices, our team will assess your company’s current equipment and if possible, integrate it into the new system. With fast and easy phone number transferring, your company can keep its current phone numbers, making the transition even less stressful. Our VoIP system will make any company large or small more connected and efficient, not only with clients but within the company itself.

Take a look at the comparison between On-premise and Cloud-based phone systems:

On-premise

Your phone system is at your location and you are responsible for installing and maintaining.

Cloud-based

Your phone system resides in the cloud using your Internet connection with no on-premise hardware or software to install or maintain, except for phones.

Costs

On-premise

On-premise

On-premise

On-premise

On-premise

Cloud-based

Cloud-based

Cloud-based

Cloud-based

Cloud-based

  • Up to 40% more costly than cloud-based, requiring cabling, hardware, closet space, electricity, and cooling

  • Pay in advance for planned growth

  • Multiple locations require multiple phone systems

  • Pay for all upgrades and maintenance

  • No hardware costs except the phones themselves

  • Pay only for what you need & use

  • Scale up or down on demand

  • Multiple locations are supported by one phone system in the cloud

  • Most features and upgrades are included in cost

Installation

  • Time-intensive setup, requiring the installation of significant hardware

  • Quick and easy setup and installation due to minimal hardware deployment

Scalability

  • Harder to scale, requiring thorough planning (and detailed, accurate for forecasting)

  • Takes weeks or months to add or delete phone lines

  • Scales to your needs as you grow, using exactly what you need, when you need it

  • Phone lines can be added or deleted in a matter of minutes

Maintenance

  • Requires an IT specialist to manage and make changes

  • Other than phones, no maintenance required

Upgrading Features

  • Time to market varies

  • Upgrades require manual updates from an IT specialist

  • Time to market is immediate

  • All upgrades are made available automatically through the cloud

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